Privacy Policy

Effective September 28, 2026 · Last updated September 28, 2026

This policy explains what personal information Cáñamo Café LLC ("Cáñamo Café," "we," "us") collects through canamocafe.com and our related services, how we use it, and the choices you have. If you have a question about anything here, email Contact@CanamoCafe.com.

1. Who we are

Cáñamo Café LLC is a Florida limited liability company. We operate this website and will operate café locations in Florida and Bogotá, Colombia, both currently coming soon.

Mailing address: 13359 Cooper Rd, Spring Hill, FL 34609

2. What we collect

Information you give us:

Name and email address when you contact us or join our mailing list
Shipping address, billing address and phone number when you place an order
Date of birth or age confirmation, because our hemp products are sold only to adults 21 and over
Anything you choose to include in a message to us

Information collected automatically:

Device and browser type, pages visited, referring site, and approximate location based on IP address
Cookies and similar technologies, described in section 6

Payment information is entered directly with our payment processor. We do not see or store your full card number.

3. How we use it

To process, ship and support your orders
To verify you are old enough to buy age-restricted products
To answer your questions and messages
To send our newsletter and launch announcements, only if you signed up. Every email includes an unsubscribe link.
To understand how the site is used and improve it
To prevent fraud and meet our legal, tax and accounting obligations

4. Who we share it with

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only with service providers who help us run the business, and only what they need to do their job:

Email: Google (Gmail), which handles messages you send us
Payment processors, which handle card payments when you place an order
Shipping carriers, which receive your name and address to deliver your order
Website hosting providers, which store and serve this site

These providers may use your information only to provide their services to us.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of the business, in which case this policy continues to apply to it.

5. How long we keep it

Order records are kept as long as tax and accounting law requires, generally up to seven years. Mailing list information is kept until you unsubscribe. Messages are kept as long as needed to resolve them. We delete or anonymize information we no longer need.

6. Cookies

We use cookies to keep the site working (for example, remembering your age confirmation or your cart) and may use them to measure how the site is used. You can block or delete cookies in your browser settings; some parts of the site may not work without them. We honor Global Privacy Control signals where the law requires it.

7. Your choices and rights

Depending on where you live, you may have the right to:

Know what personal information we hold about you and get a copy
Correct information that is wrong
Ask us to delete your information
Opt out of marketing email at any time
Withdraw consent you previously gave

To make a request, email Contact@CanamoCafe.com with the subject "Privacy Request." We may need to verify your identity first. We respond within 30 days, or sooner where the law requires, and we will not treat you differently for exercising these rights.

Customers in Colombia. We process personal data of people in Colombia in accordance with Law 1581 of 2012 and its regulations. You have the right to know, update, correct and request deletion of your data, to request proof of your authorization, and to file a complaint with the Superintendencia de Industria y Comercio. We collect your data only with your prior, express and informed authorization, for the purposes described in this policy.

8. Age limit

This site and our hemp products are intended for adults 21 and older. We do not knowingly collect personal information from anyone under 21, and never from children under 13. If you believe a minor has given us information, contact us and we will delete it.

9. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections on this site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International transfers

We operate in the United States and Colombia, and our service providers may process information in other countries. By using our services you understand your information may be transferred to and stored in countries whose data protection laws differ from yours, and we take steps to protect it as described here.

11. Changes to this policy

If we change this policy, we will update the date at the top. If a change is significant, we will also post a notice on the site or email you before it takes effect.

12. Contact

Cáñamo Café LLC
Contact@CanamoCafe.com
13359 Cooper Rd, Spring Hill, FL 34609